Thank you for choosing CBMC International S.A, Inc. (CBMC) ABN 72 826 080 512, you are agreeing to be bound by the following Payment Terms and Conditions.
CBMC reserves the right to update and change these Payment Terms and Conditions without notice.
CBMC regards customer privacy as an important part of our relationship with our customers. The following Payment Terms and Conditions apply to all users across our Software and conforms to Internet privacy standards. By the term “Software’ we mean the platforms we license including but not limited to our website and mobile applications.
If you have questions or concerns regarding these Payment Terms and Conditions, you should first contact CBMC office by phone or email.
Collection of Information
In order to use the CBMC Software for making payments, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.
Use of Collection Information
Any details we collect from our users are required in order to provide you with our products and/or services, and a high level of customer service.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as personal information) on our website, we encrypt that information using secure socket layer technology (SSL). For information on how Credit Card details are collected and stored, please see our Security Policy below.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about the security of our Software (Website and Mobile Applications), please contact us.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting us by email or phone or if relevant, access the subscriptions section within My Profile on our software.
There are several ways you can make payments to CBMC
You will be required to provide us with personal information including name, email address and credit card information, please see our Security Policy below.
2. Paid Subscriptions with recurring payments required to access specific content
You will be required to provide us with personal information including name, address, email address and credit card information, please see our Security Policy below.
3. Paid Subscriptions with one-time payments required to access specific content
You will be required to provide us with personal information including name, address email address and credit card information, please see our Security Policy below.
Managing Your User Account:
You understand that you:
· can delete your user account, including any preferences and subscriptions you are running by selecting ‘delete’ within the My Profile section.
· can edit your personal content preferences (for free content) at any time within the My Profile section.
Managing Your Paid Subscriptions (if relevant):
· and understand that you can cancel your paid subscription by selecting ‘cancel subscription’ via Subscriptions within the My Profile section.
CBMC may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
CBMC does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Software.
CBMC uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by CBMC or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by CBMC
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address), normally within a few minutes of ordering.
For electronic services ordered, by that we mean content subscriptions, you will gain access to this content as soon as your payment transaction is approved and an account is created and activated. Subscriptions we offer may require either a recurring or once off payment:
· Recurring Payments: Continued access to this content will be subject to recurring payments being received, if the recurring payment is not received, your access to the content and subscription will be cancelled;
· One Off Payments: Access to this content only requires a once off payment.
We may change, suspend or end any content, subscription, or change and modify prices prospectively in our discretion. To the extent allowed under law, these changes may be effective upon notice provided to you.
You agree and understand that you can cancel your paid subscription by selecting ‘delete subscription’ via Subscriptions within the My Profile section. All associated content for this subscription will be immediately inaccessible from the Service upon cancellation. Some content will be permanently deleted. This information cannot be recovered once it has been permanently deleted.
For physical good ordered, we will attempt to send your goods via parcel post within 28 working days; however if goods are unavailable, delivery will take a little longer.
If you wish to query a delivery, please contact us by phone or email.
Disclaimer and Limit of Liability
This is our disclaimer of legal liability for the quality, safety, or reliability of our Services.
To the extent allowed under law, we, (and those that we work with, including our technology partner Verto Group whom we license the Software from) (a) disclaim all implied warranties and representations (e.g. warranties of merchantability, fitness for a particular purpose, accuracy of data, and noninfringement); (b) do not guarantee that the services will function without interruption or errors, and (c) provide the Software (including content and information) on an “as is” and “as available” basis.
Exclusion of Liability
To the extent permitted under law, we, (and those that we work with, including our technology partner Verto Group whom we license the software from) shall not be liable to you or others for any indirect, incidental, special, consequential or punitive damages, or any loss of data, opportunities, reputation, profits or revenues, related to the Software (e.g. offensive, illegal or defamatory statements, down time or loss, use or changes to your information or content).
Refund & Returns Policy
Electronic Services: There are no refunds for electronic services on our Software including but not limited to Subscriptions.
Physical Goods: If for any reason you are not completely satisfied with your purchase we will give you a 10 day money-back guarantee from the time you receive the goods. Please email us within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre-pay all postage. You assume any risk of loss, theft or damaged goods during transit & we therefore advise you take out shipment registration of insurance with your postal carrier. CBMC will not be responsible for parcels lost or damaged in transit if you choose not to insure.
For more information please contact the CBMC office by phone or email if you have any other questions.